Privacy Policy

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At Outlet Sarto Base Store (“we”, “us”, or “our”), we understand that your privacy is as important as the premium fashion we curate. This Privacy Policy outlines how we collect, use, protect, and share information gathered through our website www.sartobase.com.

1. Information We Collect

To provide our discerning clientele with an effortless shopping experience, we collect:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase of our blazers, coordinates, or other premium items.
• Transaction Data: Details about purchases of our fashion-forward pieces, including payment method and order history.
• Technical Data: IP address, browser type, device information, and how you interact with our collections.
• Preferences: Your style preferences and wishlist items to personalise your experience.

2. How We Use Your Information

We use your data with the same care we apply to selecting our premium fashion pieces:

• To process your orders of tailored blazers, jeans, skirts, and other curated items
• To provide customer support for our global clientele
• To improve our collections and shopping experience
• To send carefully selected communications about new arrivals and exclusive offers (with your consent)
• To prevent fraud and ensure the security of transactions
• To comply with legal obligations regarding our international operations

3. Data Sharing and Disclosure

We treat your information with the discretion expected by our sophisticated shoppers:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers to deliver your premium fashion items.
• Legal Requirements: We may disclose information when required by law or to protect our rights and the security of our boutique.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve fashion-conscious customers worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your information with the same rigor we apply to inspecting our premium garments:

• 256-bit SSL encryption for all transactions
• PCI-compliant payment processing
• Regular security audits of our systems
• Limited access to personal data within our organisation

While we implement robust security measures, no online platform can guarantee absolute security.

6. Your Rights

As a valued customer, you have rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain circumstances
• Objection: Opt-out of marketing communications or certain data processing
• Restriction: Limit how we use your information
• Portability: Receive your data in a structured, commonly used format

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us improve our website functionality
• Analytics Cookies: Allow us to understand how customers interact with our collections
• Marketing Cookies: Enable personalised advertising (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent tool.

8. Children’s Privacy

Our premium fashion collections are intended for adult shoppers. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to our valued customers.